Indeed, since June 2014 this information no longer appears on the bills of customers on the Equalized Payments Plan (EPP). It was replaced by a message that invites customers to try the new EPP tracking tool in their Customer Space.
For more information on this tool, you can watch this video.
If you haven’t created your Customer Space on our Web site, you can call our customer services at 1 888 385-7252. We will be pleased to help.
We are currently looking into overhauling the bill design and including graphs, such as the one in the EPP tracking tool.