You seem to believe that you don’t have a voice in our government-owned company, and we regret to hear that. Hydro-Québec belongs to all Quebecers, and it’s always a pleasure for us to talk to our customers about the company’s activities.
There are several ways to communicate with us and share your questions, comments and suggestions.
We are also involved in a number of activities, such as working groups, liaison committees and opinion polls, to reach out to the people concerned by our activities.
In addition, you can take part in various regulatory mechanisms such as those set up by the Bureau d’audiences publiques sur l’environnement and by the Régie de l’énergie, before which electricity rates are discussed and which encourages the presence of consumers’ interest groups.
To better understand the rate setting process: