We’re sorry you feel that way.
It’s true that rates have gone up for three years in a row, but they haven’t always. Sometimes, as in 2011 and 2012, rates actually do go down.
To determine what rate adjustments we are going to ask the Régie de l’énergie for, we calculate how much we will have to spend to provide electricity service to every Québec customer in the next year and the revenue we expect to collect when customers pay their bills.
Remember that Québecers pay the lowest rates in North America and the increases of the past few years were less than the consumer price index.