We’re sorry our ads give you that impression and we would like to thank you for taking the time to write to us as it gives us the opportunity to discuss this matter with you.
The “Welcome to Hydro-Québec” campaign is an initiative that is aligned with our desire to better explain our activities and improve our communications. As a monopoly, we have a duty to inform our customers.
That is why we created this site to dialogue with our customers. We want to remain receptive, since we know that many people have questions about Hydro-Québec and its activities. We’re therefore giving the floor over to our customers and answering them openly and directly regarding various topics on which the company is often questioned.
The campaign’s expenses fall under Hydro-Québec’s annual advertising budget. It therefore does not require any additional funds and will have no impact on rates.
Feel free to ask us any questions that you may have. We will be happy to answer!