To transmit the recorded data, next-generation meters emit radiofrequency energy intermittently several times a day, for a few milliseconds each time, totaling less than 90 seconds a day.
We are genuinely sorry that you are suffering from symptoms, but the next-generation meter cannot be the cause.
Public health authorities from both Québec and Canada are unanimous and unequivocal in asserting that next-generation meters pose no health risks. The guidelines for safe exposure levels are based on decades of studies led in Canada and on a global scale. We encourage you to consult the position on the matter of Health Canada, the Direction de santé publique de Montréal, and the Royal Society of Canada. You can also visit our FAQ on next-generation meters.
Even after Health Canada revised its standards for radiofrequency exposure to place them among the strictest in the world, the next-generation meter emissions are still far below the limits set by the organization. The levels of exposure to radiofrequencies measured one meter away from a new generation meter are 55,000 times below Health Canada limits. They are comparable to those of a baby monitor, and much lower than those of most common household appliances, such as cell phones and microwave ovens (see the comparison chart below). In addition, the total daily exposure time to these emissions is lower than 90 seconds.
Hydro-Québec would like to reassure customers that this technology is perfectly safe.