It’s never pleasant to lose power, especially on Christmas, and we apologize for the inconvenience. Our crews worked very hard to restore power as quickly as possible on December 24 and 25.
These outages were mainly caused by strong winds, which led the vegetation to touch our lines.
As specified in our Conditions of Service, Hydro-Québec cannot be held responsible for power outages caused by weather events. We encourage you to contact your insurance company.