Hydro-Québec has not rented, sold or replaced water heaters for several years. You should contact the company that provides you with the service.
If you are looking into purchasing a new water heater, we encourage you to leave a smaller environmental footprint by opting for a three-element water heater. The price is comparable to that of a conventional two-element water heater and the overall demand for electricity during peak periods is lower. To learn more about how they work and where to find one, visit our specialized Web site pertaining to three-element water heaters.