We are sorry for the inconvenience this situation may have caused you.
At all times, Hydro-Québec takes necessary measures to supply electricity to its customers. Before carrying out a planned service interruption, we analyze various factors, such as the nature of the work, technical constraints, work duration, safety and the type of customers affected. We see from your profile that you live in Lorraine, where major work was done on the weekend, in part because the affected area includes a school and a day care centre.
There is never a good time for a planned interruption, especially in winter. We try to reduce the impact on our customers as much as possible, both with respect to the duration of work and the number of customers affected. In fact, we deployed several crews in order to carry out the work as quickly as possible.
Rest assured that we do everything we can to keep the impact and duration of our work to a minimum. Thank you for your patience!