A new meter, be it electromechanical, radiofrequency, or next-generation, has no relation to changes on a customer’s bill. Instead, they are due to the outdoor temperature, your living habits, the size of your household and your use of electrical devices.
All of our meters are approved by Measurement Canada, an independent agency that imposes strict rules on companies to guarantee the precision of the measurement systems they use. Hydro-Québec is therefore required to install meters that comply with those standards. The next-generation meters we install are therefore safe, reliable and read customers’ actual consumption.
For more information about your bill, please call us at 1 888 385-7252.