That’s a very good question, especially in winter, when bills are usually higher than the rest of the year.
A number of factors affect the amount of your hydro bill, such as the outdoor temperature, your home’s characteristics, the number of people in your household, your appliances and your lifestyle.
In the Understanding your bill section of our Web site, we provide various tools to help you understand your electricity use better. In the Energy wise section, you’ll find energy-saving tips, including advice on getting ready for winter.
A good way to avoid having higher bills in winter is to sign up for the Equalized Payments Plan (EPP). With the EPP, we estimate your annual electricity cost based on your past consumption and spread it out over 12 equal monthly installments. That way you pay the same amount every month, which makes budgeting easier.
If you have any more specific questions about your bill, you can call our customer services at 1-888-385-7252 and we’ll go over everything with you.