We are sorry to hear you’ve experienced outages in your area.
Major outages are often caused by adverse weather conditions. Storms, snow, freezing rain and strong winds are some of the main causes of service interruption. More than a third of all outages – 40%, in fact – are caused by branches falling onto power lines after a weather event. Since the Laurentides are a heavily wooded region, it is possible that outages are more frequent in this area.
That being said, outages can also be brought about by animals coming into contact with our installations, by car accidents that cause damage to our equipment, and by other factors that are out of our control. The line that supplies power to your home may also be affected by an incident that originated in another sector altogether.