It is never a pleasant experience to go without power. We apologize for the inconvenience, and we want you to know that our crews work hard and do their absolute best to restore power as soon as possible. Outages can be caused by a number of factors: weather events, animals coming into contact with our installations, car accidents that cause damage to our equipment, and other factors that are out of our control. It’s also important to know that the line that supplies power to your home may also be affected by an incident that originated in another sector altogether. That being said, most major outages are caused by adverse weather conditions. Storms, snow, freezing rain and strong winds are some of the main causes of service interruption. More than a third of all outages – 40%, in fact – are caused by branches falling onto power lines after a weather event. Since the Laurentides are a heavily wooded region, it is possible that outages are more frequent in this area. You will be happy to know that we will be clearing the trees around power lines on a regular basis in several sectors of your municipality this year. This initiative should contribute to reducing the number of outages you experience.
In addition, throughout the year in 2016, we will be reconfiguring our distribution system so as to bring power to customers located north of Blainville via the recently commissioned Blainville station. This change may also improve the quality of the electricity service in your area.