We recently replaced all of our customers’ electromechanical meters with next-generation meters. To date, 3.7 million next generation meters are in service across Québec.
The Régie allows those who prefer not to have a next-generation meter to opt out at any time, which means having a non-communicating meter installed that must be read manually. A non-communicating meter, with the payment of the associated charges, is the only alternative to a next-generation meter.
However, for customers who have opted out of a next-generation meter (and therefore have non-communicating meters that must be read manually), the Régie de l’énergie determined that they would be billed a $5 monthly meter-reading charge to cover the costs of sending someone to read the meter manually.
If you opt out, you will be billed at $5 a month for meter reading to cover the costs of sending someone to read the meter manually. An initial installation charge of $85 may apply.
If you wish to opt out of having a next generation meter installed, you can call us at 1 855 462-1029 (dedicated line).