Are we to understand that you have already dismantled your dual-energy heating system? If so, you must call our customer services at 1 888 385-7252 as soon as possible to let us know to make sure that your rate can be switched to the one best suited to you.
If your dual-energy system still works but you are thinking about dropping rate DT because you haven’t saved, you should look at the reasons why. You could try improving the way you use your dual-energy system to maximize your potential savings. A representative can help you decide whether Rate DT remains the best option for you.