We apologize for any inconveniences you may be experiencing. Our crews aim to restore power as quickly as possible whenever there is an outage and are working hard to improve the situation on your reserve. Going without power is never fun.
Outages can be caused by many things—weather events, animals coming into contact with our power system, car accidents damaging our equipment, and other factors beyond our control. In addition, the line supplying power to your community can be affected by an outage even if the problem doesn’t originate in your area. Other factors, including the length of the distribution line and the fact that your community is located in a densely forested area can also affect service restoration times.
In recent years, we’ve made a concerted effort to improve the quality of the service we provide to Manawan residents. We carried out an inspection and maintenance program for the distribution line and replaced several pieces of equipment to ensure reliability year-round. We also trimmed trees in 2014 and cut down 600 dangerous trees in 2013.
Rest assured that Hydro-Québec is doing everything possible to ensure the reliability of your electricity supply. We thank you for your understanding.