"The phone service with a Hydro-Québec employee was painful, he told us to take a hike. Was it better before?"
A question from
DanielQuebec February 11, 2016
As on all social media, we post questions exactly as we receive them. They are then translated.
Our answer
We are sorry you had a bad experience in the past!
Every day, we are working to improve our customer service. We are also continuously adding Web and mobile services to allow customers the option to manage their account on their own.
One of Hydro-Québec’s main priorities is to improve its customer service and major efforts are being made to do so.
