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Most frequently asked questions
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Question
David, Charny"I would like to opt out of the dual-energy mode. Can this be done remotely?"
Question
Patrick, Gatineau"I find it unfair to pay $5 per month in fees to read my meter. I thought I agreed to $5 per reading, which would be half as much."
Question
Pierre, Québec"If I turn down my thermostat by 3 degrees and keep it at 18 degrees for 8 hours during the night (and at 21 during the day), how much can I save? "
Question
Tuan, Brossard"I’d like to know, with an electricity and natural gas dual-energy system, at what price ($/l) is gas less cost-effective than electricity? "
Question
Matthew, Québec"Why not use surpluses to increase our GDP, our food security and our exports through greenhouse production? "
Question
SEYMOUR, RIGAUD"ARE THERE DIFFERENT RATES AT DIFFERENT TIMES OF THE DAY"
Question
Claudette, Montréal"When are electricity rates the lowest? "
Question
chiris, Beaconsfield"I have heat pumps and oil heat with oil so cheap should I go oil only for a while until oil goes up or is heat pump still less expensive pls"
As on all social media, we post questions exactly as we receive them. They are then translated.
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